Shipping Policy

Adorsoin (“Adorsoin”, “we”, “our”, or “us”) is committed to providing a seamless and refined delivery experience worldwide. This Shipping Policy explains how orders placed on adorsoin.com are processed, shipped, and delivered across our international markets, including the United States, Canada, the United Kingdom, the European Union, the United Arab Emirates, Japan, India and other selected destinations.

All orders are processed upon confirmation of payment. Our garments are prepared and dispatched within an estimated timeframe of 12 to 18 business days, excluding weekends and public holidays. Once your order has been shipped, you will receive a confirmation email containing tracking details and delivery information.

Adorsoin works with trusted international logistics providers and premium courier services to ensure secure and efficient delivery. Shipping methods are selected based on destination and operational reliability to maintain a consistent level of service.

Shipping costs are calculated at checkout based on the destination, order value, and package weight. From time to time, Adorsoin may offer complimentary shipping on selected orders or regions.

For international shipments, orders may be subject to customs duties, import taxes, or local charges such as VAT or GST, depending on the destination country. These charges are determined by local authorities and remain the responsibility of the customer unless otherwise specified. Adorsoin does not control or guarantee these fees.

Once dispatched, orders can be tracked using the link provided in the shipping confirmation email. Certain deliveries may require a signature or identity verification upon receipt. Customers are responsible for providing accurate shipping information and ensuring availability at the time of delivery.

If delivery is unsuccessful due to incorrect address details, customer unavailability, or refusal to accept the shipment, the package may be returned to Adorsoin. In such cases, additional shipping charges may apply for re-delivery.

International shipments may be subject to customs inspections, which can result in delays beyond our control. While Adorsoin strives to meet estimated delivery timelines, we are not responsible for delays caused by customs authorities, courier disruptions, weather conditions, or other unforeseen circumstances.

If your order is lost or arrives damaged, you must contact us within five days of delivery at care@adorsoin.com providing your order number and relevant details. We will review the matter and assist you in accordance with applicable consumer protection laws.

Adorsoin retains order and shipping-related information only as necessary to fulfill contractual obligations, comply with legal requirements, and support customer service operations. For further details on how your personal data is handled, please refer to our Privacy Policy.

Consumer Rights & Compliance

Where applicable under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), customers have the right to access, correct, or request deletion of their personal data associated with orders and deliveries. Requests may be submitted to care@adorsoin.com and will be handled in accordance with applicable data protection laws.

Contact

For shipping-related inquiries or support, please contact:

Customer Care
care@adorsoin.com
adorsoin.com